Contact Us

RISO Corporate Headquarters:
RISO, Inc
800 District Avenue
Suite 390
Burlington, MA 01803-5007

Phone: 978-777-7377

To contact RISO’s Customer Support Center,
simply dial 1-800-942-7476.

Reseller Inquiries

Phone: 800-995-7476
Fax: 978-777-6280

RISO Inside Sales Support Team
(800-942-7476)

(Available M-F, 8:30 am to 5:00 pm. EST) This team is ready and willing to keep you stocked for your next print job. Call to inquire about upgrading your equipment, or about promotions and special offers on supplies and accessories.

Tell us about your RISO customer service experience, or contact us by filling out the form below.

I am a RISO
End-UserDealerOther

Consent to Contact:
By completing this form and creating a Direct Action, I give my consent to RISO to contact me concerning the problem, situation, or exception described above.
This contact may include electronically communicated inquiries, product information, product update files, or other communications. I understand that I may withdraw my consent at any time.
Please leave this field empty.

For a dial by name directory (press 1)

Equipment sales or product information (Press 2)

This team is ready and willing to keep you stocked for that next important print job! Call to inquire about upgrading your equipment, or about promotions and special offers on supplies and accessories.

For supply orders or inquiries (Press 3)

Call or fax our Order Processing Team for supply orders, related supply inquiries, order status, and product information. Be sure to provide the serial number of your equipment to expedite your order. You may fax your order or inquiries to 1-800-265-2388.

Service Dispatch (Press 4)

For technical assistance related to hardware or software, contact our Technical Support Specialists. We can assist you over the phone or our Service Dispatch Team can schedule service on your RISO equipment, with a factory trained and certified technician.

Contracts or Meter Readings (Press 5)

Our Service Contract Team is ready to help when you have questions about cost-per-copy and standard service contracts, meter collection, or service invoices.
If you are on a contracted plan requiring meter reporting you can call in your meter readings by pressing 5, or fax your meter readings to 866-258-2964.

Accounts Receivable Team (Press 6)

If you need information about your account–verifying payment receipt, checking account balances, or other statement-related inquiries–talk to our Accounts Receivable Team.

All other inquiries (Press 0)